
Cultivating a Culture of Compassion: Staff Training and Development in Personal Care Communities
October 22, 2024
What sets us apart from the pack when it comes to personal care facilities is our founding principle of compassion and our commitment to exemplary staff training and development. It’s also the over 130 years of experience we bring to the table. Our personal care programs promote vibrant, independent lifestyles that support rewarding experiences and deep connections. When you’re at The Hickman, you’re home.
Built on Compassion
The Hickman sprang from two Quaker women’s desire to help support a friend in need, and this seed of compassion has blossomed into a community that provides the most vulnerable among us the opportunity to live independent lives with the level of support they need. Quaker values include all the following, and each is a cornerstone of compassion:
- Integrity
- Simplicity
- Community
- Equality
- Peace
- Stewardship of the earth
Featuring
We offer a wide array of personal care features that include all the following:
- Healthy, nutritious, and delicious meals that are served restaurant style and are prepared by our professionally trained kitchen staff
- Personalized support that is tailored to your unique needs and is designed to promote your independence
- A range of lifestyle and activity programs that are as engaging as they are rewarding – with something for everyone
- Hospitality services that include conveniences like weekly housekeeping, laundry, and linen services, and an in-house hair salon
- A holistic focus on health and wellness that includes partnered physician groups, regular on-site medical visits, comprehensive therapeutic care, and lab services
- Connectivity includes round-the-clock security, a telephone in your studio or one-bedroom living space, utilities, and cable readiness – which means you can choose the service package that’s right for you.
We offer each of our residents the ease of maintenance-free living with the security that comes from knowing they are in good hands.
Our Montessori Approach
At The Hickman, we fully embrace the compassionate Montessori programming approach. This includes creating a gracious and stimulating environment that focuses on the individual and fosters engagement. We are a gold-level credentialed community, which bolsters peace of mind and ensures that each of our valued residents not only receives the care they need but also benefits from our wide range of services, options, and amenities. This extends to memory care for those who suffer from dementia and other forms of cognitive impairment.
Reach Out to Learn More About Our Award-Winning Personal Care Community
The Hickman began with the desire to help those less fortunate, and more than a century later, this compassion continues to drive the services we offer and to inform the community we’ve built. Our graceful facility is nestled in the heart of West Chester, Pennsylvania, and we represent an exemplary personal care facility that focuses on the unique needs of the individual while supporting independence and social connections. We never take a cookie-cutter approach to personal care, and we encourage you to learn more about our well-respected community by contacting us online or calling 484-760-6300 today.