Empowering Caregivers: Training and Support Programs in Personal and Memory Care

April 29, 2025

At The Hickman in Pennsylvania, our focus is on personal and memory care that is designed to meet the individual needs and preferences of each resident. And we recognize the integral role that our caregivers play in this important process. In response, we pay considerable attention to empowering those whose efforts and contributions make our senior living facility the best it can be, which includes focusing on both training and support. Having a strong team of care providers translates to better living for our residents, which has always been our goal. Reach out to learn more about our award-winning personal care home today.

Enhanced Training Leads to Improved Care

The Hickman approach to personal and memory care is inspired by the Montessori Method, which – in turn – is guided by holistic ideals. In the process, we adopt a big-picture view of senior living that recognizes just how important supporting our caregivers is in relation to supporting our residents.

The National Institutes of Health (NIH) emphasizes the vital part that caregivers play in the provision of effective care and highlights the importance of providing caregivers with support in the form of training for techniques that help residents maintain a higher quality of life. When combined with an ongoing assessment of skills and cultural competency, this brand of support strengthens the interconnection between residents and staff, which can lead to more comprehensive care and better outcomes for everyone involved.

Empowering Caregivers Leads to Improved Care

Empowering caregivers through training and support not only bolsters their capabilities but also supports their own health and well-being, which helps strike the balance that’s key to effective caregiving. This amounts to a win-win that makes providing our valued staff with the support and training they need well worth the investment.

The Benefits to Staff and Residents

The benefits derived from having well-trained staff who are supported in the caregiving they provide are difficult to overstate but break down into categories like the following:

• Learning to communicate more effectively with residents on an individualized basis and helping residents become more effective communicators
• Learning to recognize and effectively respond to dementia-related behaviors, which includes assessing when standardized care should be implemented and when a more individualized approach is called for
• Focusing on the foundations of caregiving, which takes managing caregiver stress into careful consideration and benefits caregivers and residents alike
• Supporting the independence of residents, which is of primary importance when it comes to senior living at every level

At the Hickman, We Empower Our Caregivers to Empower Our Residents

To foster our residents’ independence and to provide them with the individualized level of care they each need, we ensure that our caregivers receive ample support and training. At The Hickman, we take a holistic view in relation to caring for our residents and staff – for the benefit of all. Learn more by giving us a call at 484-760-6300 or scheduling a tour today.