Meet Your Senior Care Team at The Hickman
It takes a team of caring professionals to make sure when you’re at our West Chester senior living community, you are home.
Jamia Harvey, Interim Director of Resident Services
Mia became a Licensed Practical Nursing over 10-years ago from the Center of Arts and Technology. She is currently earning her Associates Degree in Psychology. She has over 17-years of experience in the medical field. She started as a Med Tech/Caregiver in 2004. She also has her Phlebotomist Certification. In 2019, She became certified in Person Centered Assessment & Support Plans through Temple University. She is also a recent graduate of the Friends Service Alliance Leadership Institute. Mia oversees the health and wellbeing to residents living on the 2nd floor of the Jeanes Building and the Hickman Building. Any care questions, upcoming doctor appointments, medication requests or health concerns should be directed to Mia during the work week. She also assists with staff scheduling and new admission assessments.
Crystal Jones, Darlington Program Manager
Crystal has worked at The Hickman for over 15-years. She was recently promoted to the Darlington Program Manger role. Crystal began her medical career over 28 years ago. She is a PA Certified Nursing Assistant, Medical Technician and Medical Reimbursement Specialist. She is expected to graduate, Summa Cum Laude, from Immaculata University on May 15th with a Bachelor of Science in Health Care Management. Crystal has served the senior population in various capacities: Geri-Psych Tech, Med Surg Trauma, Respiratory PCT, and Director of Activities & Volunteers. She is also working towards her Personal Care Home Administrator License. Crystal is the program manager for the residents in our memory care neighborhood. She oversees the day-to-day functionality and staff in our Darlington neighborhood.
Flo Muhanji, Jeanes 3rd Floor Nurse Manager
Flo is the Nurse Manager for Jeane’s 3rd Floor. She managers all care and
medical needs for your loved one.
Shanice Harrold, LPN Evening Nurse
Shanice has worked in the medical field for 7 years and has spent 2-years at The Hickman while attending nursing school. She graduated from Fortis Nursing School on April 16, 2021, for her LPN. She has her Med Tech Certification and her BLS in CPR. Shanice is primarily responsible for ensuring residents have a calm and supportive end to their day. She also provides leadership to the evening resident care staff campus wide.
Patti Knowles, Community Life Manager
Patti organizes and implements a full scope of recreational activity throughout the Hickman and Jeanes Buildings to ensure our residents thrive! Keeping our mission in mind, Patti focuses on individualized, as well as group programming to stimulate the mind, body and spirit.
Interested in joining The Hickman Care Team? See our Career page for openings.