Meet Your Senior Care Team at The Hickman

Jamia Harvey, Director of Resident Services 

Mia became a Licensed Practical Nurse more than 10 years ago from the Center of Arts and Technology. She is currently earning her Associate Degree in Psychology. She has over 17 years of experience in the medical field. She started as a Med Tech/Caregiver in 2004. She also has her Phlebotomist Certification. In 2019, She became certified in Person-Centered Assessment & Support Plans through Temple University. She is also a recent graduate of the Friends Service Alliance Leadership Institute. Mia oversees the health and well-being of residents living on the 2nd floor of the Jeanes Building and the Hickman Building. Any care questions, upcoming doctor appointments, medication requests, or health concerns should be directed to Mia during the work week. She also assists with staff scheduling and new admission assessments.

Crystal Jones, Darlington Program Manager

Crystal has worked at The Hickman for over 15 years. She was recently promoted to the Darlington Program Manager role. Crystal began her medical career over 28 years ago. She is a PA Certified Nursing Assistant, Medical Technician, and Medical Reimbursement Specialist. She is expected to graduate Summa Cum Laude from Immaculata University on May 15^th with a Bachelor of Science in Health Care Management. Crystal has served the senior population in various capacities: Geri-Psych Tech, Med Surg Trauma, Respiratory PCT, and Director of Activities & Volunteers. She is also working towards her Personal Care Home Administrator License. Crystal is the program manager for the residents in our memory care neighborhood. She oversees the day-to-day functionality and staff in our Darlington neighborhood.