Update: Wednesday, July 15, 2020

Steps we will take during a Phased Reopening (when conditions allow)
In Accordance with the Pennsylvania Department of Human Services (DHS)

Interim Guidance for Personal Care Homes During COVID-19

Update: Monday, June 22, 2020

You may have heard that Governor Wolf has announced that 12 Pennsylvania counties, including Delaware, Chester, and Montgomery will officially move into the “Green” phase of pandemic reopening this Friday, June 26.

While Chester County, where The Hickman is situated, and nearby counties where a number of our staff live, are entering the Green phase, I want to stress that The Hickman campus cannot reduce our safety practices while the public does so. In fact, reported positive cases and deaths are increasing in our county over the past week so we will continue to hold the line by increasing our measures to keep our residents here at The Hickman COVID-19 free. As you can see in the graphic below, the PA Department of Health guidelines state that restrictions remain in place for congregate care settings which means that we will not be lowering our current protocols. As relaxed restrictions on businesses, restaurants and personal care services may lead to increased transmissions, we urge our staff and broader community to be even more vigilant in their use of CDC safety measures.

To maintain community health we are continuing with the following:


  • May not leave assigned rooms or floors unless being escorted by staff for a specific reason to another location.
  • Will continue to have meals delivered to their rooms.
  • May participate in small group activities while practicing physical distancing and wearing a mask.
  • May walk the common hallway while practicing physical distancing and wearing a mask.
  • May participate in the weekly scheduled remote family visits with the aid of staff.
  • May relax on balconies (that do not face common sidewalks) when weather permits, physically distant from others.

We are in the process of having all staff at The Hickman complete PCR (nasal swab) testing for COVID-19 at designated sites throughout Chester & Delaware Counties.

When new information becomes available, we will email families and post here on the website. Thank you for your understanding during this challenging time.

In light of the most recent health advisories, visits to our campus beyond the medically necessary are prohibited, effective 3/12/2020. Our resident population of seniors is among the most susceptible to serious illness from COVID-19, so the most prudent course currently is to allow only Physicians, Hospice Nurses, and Therapists on campus.

For now, the only exceptions to the above are end-of-life visits.

If you are dropping off needed supplies for your loved one, please label all containers and leave them in the bin in the vestibule for distribution. Prescriptions should be handed to staff person at the door.

Thank you for your cooperation and support, and, please take care of yourselves. Please continue to monitor our website and social channels for updates on our precautionary measures and responses.

Chester County Health Department / Health Operations Center
Phone: (610) 344-6225
Fax: (610) 344-5405

Social Media

CDC Coronavirus updates

Coronavirus Page

Health Alerts

Donations Welcome

​This is a difficult time for all people, but the challenges in places like senior homes and healthcare settings are distinctive. If you have capacity to give financially, please do so using the donate button here (or contact Director of Advancement Charles “Ebbie” Alfree calfree@thehickman.org). Lastly, we invite you to hold our residents and direct care staff on your hearts. Thank you from everyone here.




I’m always recommending The Hickman. As long-time residents in the area, this is our community. Living here has given my Dad a sense of belonging... a feeling of home.”

The staff here really do care. I enjoy the social aspects, and the food is excellent.”

Within the first week, my Dad settled in. Not long after that, he said one day 'I'm glad it was my idea to come here.”

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